Your privacy matters to us. This Privacy Policy explains how map564 Casino collects, uses, stores, and protects your personal information in full compliance with Philippine law.
Your Privacy, Our Commitment: map564 Casino ("map564," "we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we handle your personal data when you use the map564 platform at map564.app. We comply fully with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal information collected by map564 Casino through our website, mobile platform, customer support channels, and any other services we provide (collectively, the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data we process in connection with the operation of the map564 platform.
By registering an account with map564 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the map564 platform.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, which are incorporated by reference.
map564 collects the following categories of personal data from players and users of the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Yes – KYC |
| Contact Data | Email address, Philippine mobile number, residential address | Yes – Registration |
| Account Data | Username, encrypted password, account preferences, communication settings | Yes – Registration |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Yes – Transactions |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Automatic |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | When applicable |
| Verification Documents | Copies of government-issued IDs, proof of address, selfie verification images | Yes – KYC |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulation (e.g., responsible gaming self-exclusion records).
map564 collects your personal data through the following means:
map564 processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012 (RA 10173), map564 processes your personal data on the following legal bases:
map564 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
International Transfers: Where your personal data is transferred outside the Philippines, map564 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission (NPC).
map564 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
map564 implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While map564 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your map564 account credentials. If you suspect unauthorized access to your account, please contact our support team immediately.
map564 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the map564 platform. For more information on how to manage cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by map564:
Request a copy of the personal data map564 holds about you and information on how it is being processed.
Request correction of inaccurate or incomplete personal data held in your map564 account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request the suspension of processing of your personal data where accuracy is contested or processing is unlawful.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another data controller.
To exercise any of these rights, please contact our Data Protection Officer (DPO) using the contact details in Section 13 of this Privacy Policy. map564 will respond to all verified data privacy requests within fifteen (15) business days of receipt. We may require proof of identity before processing your request.
If you believe that map564 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The map564 platform is strictly intended for individuals who are 21 years of age or older. map564 does not knowingly collect personal data from individuals under the age of 21. In compliance with Philippine gaming regulations, all players are required to verify their age during the registration and KYC process.
If map564 discovers that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with applicable law. If you believe that a minor has registered on the map564 platform, please contact our support team immediately.
Age Verification: map564 uses third-party identity verification services to confirm that all registered players meet the 21+ age requirement. Providing false information about your age during registration is a serious violation of our Terms & Conditions and may result in permanent account closure and forfeiture of all balances.
map564 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.
Your continued use of the map564 platform after the posting of any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
map564 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
For general support inquiries, our customer support team is available 24/7 via live chat on the map564 platform. For responsible gaming concerns, please visit our Responsible Gaming page.
Six core commitments that keep your personal data safe on the map564 platform
All data transmitted through the map564 platform is protected by industry-standard 256-bit SSL/TLS encryption, keeping your personal and financial information secure at all times.
map564 fully complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC) of the Philippines.
map564 never sells, rents, or trades your personal data to third parties for marketing purposes. Your data is used solely to operate and improve the map564 platform.
map564 retains your personal data only for as long as legally required. Data is securely deleted or anonymized once the applicable retention period has expired.
map564 has a designated Data Protection Officer (DPO) who oversees all data privacy matters and ensures your rights under RA 10173 are respected and upheld.
map564 gives you full control over your personal data. Access, correct, delete, or port your data at any time by contacting our DPO or through your account settings.
Your data is safe with us. Join thousands of Filipino players who trust map564 for a secure, fair, and exciting online gaming experience. Must be 21 or older to play.
Login to map564 CasinoThis Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. Together, these documents govern your use of the map564 platform and our obligations to you as a player.